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Business Processes

Business processes are created in Laserfiche Workflow and can automatically route entries, sync with databases, send emails, apply metadata, and much more. Business processes can be manually started in Laserfiche Mobile and will record information about their progress, who interacted with entries in the process, and what needs to happen next.

Learn more about Business Process in the Laserfiche Administration Guide

To view Business Process Details

  1. Swipe up or press the ellipsis in the app bar at the bottom of the screen. Press Processes Processes button. If the document you want to view details about is already open, press Processes in the app bar at the bottom.
  2. The details for the most recently active business process instance will be displayed. To view the details from a different business process instance, press the drop-down menu and select a different instance. Business process details show you information about the current status, any step instructions, and the history of the business process.
  3. Business Process Details

  4. Optional: Press the refresh button Refresh button to see any updates to the Business Process Details that have occurred while you were on this screen.

To start a business process on one or more entries

  1. Press Select in the app bar at the bottom of the screen and select the checkboxes next to the entries you want to run a business process on. Press Processes Processes button. If the document you want to start a business process on is already open, press Processes in the app bar at the bottom.
  2. In the top right, press the start business process buttonStart Business Process button .
  3. Press the business process you want to run.
  4. Note: Business processes that cannot be run on the selected entries or that you do not have the rights to run on the selected entries will be grayed out.

  5. Read the description (if any) and press Start Business Process.
  6. Start Business Process

  7. Press OK to run the process or Cancel to return to the list of business processes.
  8. Press the back button in the top left to return to the Business Process Details. Press the close button again to close the Business Process page.

To make a business process a favorite

If you run a particular business process frequently, you may want to mark it as a favorite. Your favorite business processes will appear at the top of the list of business processes and will have a solid gray star Favorite Star next to them.


This documentation is specific to version 9.3. You can find the most up-to-date help files for the latest version at Current Online Laserfiche Product Help Files.

For further help or feedback, please see the Laserfiche Support Site.
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